Per-User Pricing
Custom per user
Ideal for modern offices. Covers an employee and all their devices (laptop, mobile, tablet). Predictable scaling as you hire.
/ Transparent Pricing
Managed IT Services Pricing UK: Predictable & Transparent
Find out exactly how much managed IT support costs. No hidden fees, no surprise bills. Just straightforward models tailored to how your business operates.
Our Pricing Models
We don't believe in one-size-fits-all, but we do believe in simplicity and delivering the best value. Our team is led by experts with a minimum of 15 years of industry-proven track record, ensuring top-tier service. Depending on your workforce structure, we align our pricing to either your user count or your device count—custom calculated for your project requirements and timeline.
Per-Device Pricing
Custom per device
Best for shift-work, retail, or manufacturing where multiple employees share a single terminal or workstation.
Co-Managed Retainer
Custom monthly
For companies with an existing internal IT team that need escalated support, specialized cybersecurity, or holiday cover.
/ Value Comparison
Managed Services vs. In-House IT
Why building an internal team from scratch is often a hidden expense trap.
In-House IT Team
Hiring an internal team carries substantial hidden costs beyond salary.
- High Base Costs: Salaries, NI, benefits, and recruitment fees for 1st-line, 2nd-line, and management.
- Tooling Expenses: You must purchase your own RMM, ticketing systems, and enterprise security tools.
- Coverage Gaps: Sickness, holidays, and out-of-hours coverage require overstaffing.
- Skills Silos: Hard to hire a single person who is an expert in networking, cloud, and cybersecurity.
Dastute Managed IT
A predictable flat fee granting you access to an entire department of specialists.
- Fractional Cost: Typically 40-60% cheaper than maintaining an equivalent internal headcount.
- Enterprise Tooling Included: EDR, monitoring agents, and backup platforms are baked into our per-user fee.
- 24/7/365 Coverage: True round-the-clock monitoring and helpdesk without paying night-shift premiums.
- Deep Expertise: Access to a diverse pool of certified network engineers, security analysts, and cloud architects.
Pricing FAQs
Common questions about our IT support costs.
How much does managed IT support cost in the UK?
We offer the best pricing in the market compared to other companies. We calculate our pricing exactly according to your project requirements, scope, and timeline rather than using rigid fixed numbers. This ensures you receive enterprise-grade service, led by professionals with over 15 years of proven industry experience, at an unbeatable value.
Is per-user or per-device pricing better?
Per-user pricing is generally better for modern businesses where employees use multiple devices (laptop, phone, tablet). Per-device pricing may suit environments like manufacturing floors or retail where multiple shifts share a single workstation.
Do you lock clients into long-term contracts?
We believe in earning your business every month. While we offer 1-year and 3-year agreements for predictable discounts, we also offer flexible terms with clear out-clauses if our service levels drop.
Are onboarding fees extra?
There is typically a one-time onboarding fee equal to one month of service. This covers the comprehensive environment audit, deployment of security agents, documentation creation, and initial alignment to our standards.
Get an Exact Quote Today
Use our project estimator or contact us to build a custom pricing plan for your IT support needs.